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How to reset your password using SSPR
 
Step by Step procedures
 
1. Open your browser then open this link Microsoft Online Password Reset
2. Enter your email or username and the characters in the picture
 
 
3. Click Next
 
 
4. Choose "I forgot my password"
 
 
5. Click Next again
 
 
6. Choose "Text my mobile phone, then enter your mobile number
 
 
7. Click Text
 
 
8. Once you received the 6 digits text code, enter to box
 
 
9. Click Next
 
 
10. Enter the 6 digits code displayed in your Microsoft Authenticator app.
 
 
11. Click Next 
 
 
12. Enter your new password and confirm to make sure your password are the same.
 
 
13. Click Finish
 
 
 
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